E•L•K Golf New Product Warranty

The Warranty is given by Elkington Golf Pty. Ltd . ACN. 150 453 820 Distributor of the E•L•K Golf Buggy and associated accessories relating to the Golf Buggy including the E•L•K Golf Bag. The Warranty applies to the Buggy identified by the serial number found on the underside of the Golf Buggy. The Warranty is transferable to all owners of the Buggy provided the Buggy is within the country of purchase during the Warranty period.

Warranty Period

GT Lithium golf buggy – 2 years from date of purchase
AT Lithium golf buggy – 1 year from date of purchase
Hillbilly golf buggy – 2 years from date of purchase
PowerOn Lithium Battery and Charger - 2 years from date of purchase.
Hillbilly Lithium Battery and charger –2 years from date of purchase.
E•L•K GOLF & Hillbilly Accessories - including Seats, Umbrella Holders and Golf Bags – 1 year from date of purchase.

Warranty – Service

A list of approved Service Centres is available from the E•L•K Golf Website www.elkgolf.com or can be obtained from your nearest E•L•K Golf Showcase Store or email info@elkgolf.com

Important Notice

Please keep your Warranty Registration card in a safe place as you will be required to produce proof of purchase to make a Warranty claim.

How to make a Warranty Claim for an E•L•K or Hillbilly Golf Buggy including Batteries and Chargers

Important Notice: To make a Warranty Claim you will need to provide proof of purchase. The easiest way to provide proof of purchase is to retain this Warranty Card in a safe place.
How to Claim: Visit the E•L•K Golf Website www.elkgolf.com and go to Warranty/Service section and click on "find your nearest Service Centre" alternatively you can email us on info@elkgolf.com or phone (03) 9795 1743. Once you have located your nearest E•L•K Golf Approved Service Centre, contact them to arrange service/repairs. If the fault is deemed a Warranty Claim by the E•L•K Golf Approved Service Centre and the Buggy, Lithium Battery or Charger are within their respective Warranty Periods, then all costs relating to repair or replacements will be carried out free of charge.

How to make a Warranty Claim for an E.LK or Hillbilly Golf Bag and Accessories.

Important Notice: To make a Warranty Claim you will need to provide proof of purchase. How to Claim: Visit the E•L•K Golf Website www.elkgolf.com and go to Warranty/Service section and click on “find your nearest Service Centre” alternatively you can email us on info@elkgolf.com or phone (03) 9795 1743. Once you have located your nearest E•L•K Golf Approved Service Centre, contact them to arrange an inspection and if the fault is deemed a Warranty Claim by the E•L•K Golf Approved Service Centre and if the E•L•K Golf Bag or Accessories are within their 1 year Warranty Period, then a replacement will be issued free of charge.

Warranty Conditions

The E•L•K Golf Buggy including Lithium Battery and Charger purchased in Australia is covered by a 2-year warranty from date of purchase. The E•L•K Golf Bag and Accessories are covered by a 1year Warranty from date of purchase. The warranty covers manufacturing defects that occur during normal use. Any breakage, damage or faults caused by the following items are not covered by the E•L•K Golf Warranty.

  1. Abuse or misuse as set out in the operating manual supplied with the buggy including neglect
  2. Accidental damage
  3. Damage or fault caused to buggy by motor vehicle accident
  4. Damage or fault caused by flood, torrential rain, buggy being submerged in water or use of a pressure washer
  5. Operation of the buggy after a defect is known
6 / Damage or fault caused by chemicals, solvents, salt, fire etc.

  6. Installation or use of parts and accessories not supplied or approved by E•L•K Golf
  7. Any repairs or alterations to the buggy carried out by anyone not authorised by E•L•K Golf
  8. Damage caused to seat and its associated components due to being run aground
  9. Damage to battery or charger caused by overheating due to not being used in a well ventilated area
  10. Damage to battery by leaving discharged for extended periods
  11. Damage or fault due to buggy being stolen
  12. Buggy not being used in country it was purchased
  13. Damage caused by use of buggy outside the intended purpose buggy was designed for
  14. Warranty does not cover E•L•K Golf products being used for commercial purposes and or hire.

Please note that these warranty conditions are provided in addition to the Australian Consumer Law and do not limit or replace that law.
Provided none of the above applies, costs relating to a Warranty Claim will be paid for by Elkington Golf Pty. Ltd.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement, or refund for a major failure and compensation for any other foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be acceptable quality and the failure does not amount to a major failure.